a casino is a complicated operation, and it takes
a large staff of executives and employees to operate
it correctly. For one thing, it's a cash business
with money and markers being continually exchanged
for casino chips which have a specific monetary value,
and just keeping track of the casino bankroll is an
Then there is the job of overseeing all the dealers
and players because, since gambling involves cards,
dice, and large sums of money, it is a field in which
cheats and scam artists thrive. The security problem
in casinos is a constant one, and many casinos have
been burned by their own employees as well as by outsiders.
Just to stand in a crowded casino on a weekend night
in the summer-to see the movement of people and the
action and hear the screams of players at the craps
table-is an amazing experience. All this must be carefully
watched and controlled by the staff.
Most major casinos are connected to the hotels they
operate in, and the hotel business is a world of its
own, which would require several pages to explain
its proper operation. In this Site, however, we're
only dealing with the operation of the casino itself,
and we'll concentrate on the men and women who handle
that part of the business.
Why write about casino personnel in a Site on gambling?
For a very simple reason-these people are there not
only to protect the casino bankroll and make sure
that all runs smoothly, they're also concerned about
and involved in customer relations, and this page
will explain how to take advantage of this situation.
After all, the more you know when entering a casino,
the better your chances of emerging a winner. You
are dealing with several people at all times in the
casino, whether or not you realize this, and you should
know their functions and how they can be helpful to